La Farine provides fresh doughs and batters that are designed to be the foundation of your dishes. Our products are perfect for any time of day: Breakfast, Lunch, Dinner, Sweets, and Snacks.
How can I buy La Farine products?
La Farine products are available for purchase through our website. We provide FREE home delivery for every purchase—no minimum order required! To place an order, simply select the products you wish to purchase, then click on the Cart at the top of the page. During checkout you will be asked to provide a delivery address and select a delivery date/ time slot. Once the order has been placed you will receive an order confirmation e-mail.
Are the products provided pre-cooked?
We believe that food tastes best when made fresh by you in your kitchen. La Farine makes cooking fresh, delicious dishes easy for you: we provide the raw dough or batter, you add your love, and the meal comes together in 5-10 minutes.
Is any special equipment required for making La Farine products?
All of La Farine’s products are designed to be made easily in your home kitchen. The products can all be cooked on common household equipment such as a tawa, non-stick pan, OTG oven, tandoor oven, or microwave oven. For details please refer to product description.
Does making La Farine products require special skills?
Not at all! Our products are designed for home cooks of all skill levels, from beginner to advanced. New to cooking? Simply follow the detailed instructions on the packaging, it’s easy. Have special skills? That’s great—use our products as a launch-pad for your creations.
What is the preparation time required for La Farine products?
While preparation time varies by product, all of our products have been developed to be easy on your time, requiring no more than 5-10 minutes of active effort to make. The rest is just thawing, cooking, or baking, which does not require direct oversight. Enjoy!
Are La Farine products customizable?
Definitely! Our products are the foundation of your dishes: add your toppings, your spices, your creativity, and your love to make them uniquely your own.
Do La Farine products contain any additives, preservatives, or chemicals?
La Farine prides itself in providing products which are 100% free of additives, preservatives, and chemicals. Our products are made from high quality, all-natural ingredients, just like you would make at home.
Does La Farine provide recipes or instructions for making full meals with its products?
While some of our products can be served by themselves, others are best as part of a meal. La Farine’s team of International Chefs has developed delicious recipes to complement our products. Please refer to our recipe blog for product-specific recipes, variations, and ideas.
ORDER AND DELIVERY
Which modes of payment does La Farine accept?
You can pay for your order via: Cash on Delivery, credit card, debit card, or net banking (PayUMoney).
Is there a minimum order for free home delivery?
No! Home delivery is provided FREE for every purchase—no minimum order required!
What is ‘Cash on Delivery’?
Cash on Delivery means that you will pay for your products with cash at the time of product delivery.
Where do I enter a coupon code?
You can enter the coupon code on the Cart page or on the Check Out page.
When will the delivery be made?
While checking out, you can select the date and time slot during which you would like the delivery to be made. The delivery will be made during your requested slot.
How will the delivery be made?
Deliveries are completed by our authorized personnel using our in-house fleet of vehicles.
Can I change my delivery slot after placing an order?
Yes, you can change your delivery slot up until 24 hours before the time of delivery. Please call Customer Service to change your delivery slot.
When and how can I cancel my order?
You can cancel your order up until 48 hours before the time of delivery. Please call Customer Service to cancel your order.
How can I check the current status of my order
You can check the current status of your order via the dashboard on the My Account page.
What is My Account?
My Account is your personal section of the La Farine website which allows you to easily track your active orders, see your past orders, and update your contact details.
How do I register / create an account?
You can register by clicking on the “My Account” button on the menu bar at the top of the website. Simply enter your name, e-mail address, and set a password, then click ‘submit’ to complete the registration.
Is registration free of cost?
Yes, registering with La Farine is absolutely free of cost.
Do I need to register on the website in order to purchase a product?
The website allows you to make purchases without registering. However, we recommend that you register in order to track your orders, view past orders, and update your contact details.
How do I reset my account password?
Simply go to the Login page and click on the ‘Forgot Password’ link. Enter your registered email address, then check your e-mail for a link to reset your password.
Where can I edit my account details?
After logging in, you can edit your account details by visiting the My Account page.
Where can I see my past orders?
After logging in, you can view your past orders by visiting the My Account page.
How can I contact Customer Service?
You can contact Customer Service either by emailing us at [email protected] or by calling us at +91 988 063 7983. Customer Service operates between 10am-5pm from Monday-Saturday.
Do you have your products available in offline stores?
La Farine is currently only providing its products via its online website. We will be coming soon to retail stores near you.
Where can I find any current offers or promos?
La Farine offers and promos are emailed to account holders. Click here to sign up for an account.
Can I place corporate/ business orders?
We have special packages available for corporate/business customers. Please contact Customer Service to discuss placing an order.